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Convenience Services

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Online Services

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E-branch (Online Banking)

OFCU offers free access to your account with Online Banking. To get started, log into Online Banking by using your account number for the username and the 6 digit Personal Identification Number (PIN), provided to you verbally at account opening for the password. You will then be prompted to change your username and password to something of your choice. Please allow one full business day after account opening before your initial log in.

You can also access your account through our mobile app. Download the OFCU app from the App Store or Google Play located at the top left of the homepage. Once you have the app installed, simply click on the link "sign up" at the bottom and follow the same instructions as above for the desktop computer.

Tips to Creating a Safe Password:

  • Use a random mixture of characters, upper and lower case, numbers, punctuation, spaces and symbols at least 8 characters long.
  • Don't use a word found in a dictionary, English or foreign.
  • Don't use passwords based on personal information such as: name, nickname, birthdate, spouse's name, pet's name, friends name, home town, phone number, social security number, car registration number, address etc. This includes using just part of your name, or part of your birthdate.
  • Don't use passwords based on things located near you. Passwords such as "computer", "monitor", "keyboard", "telephone", "printer", etc.
  • Don't ever be tempted to use one of those oh so common passwords that are easy to remember but offer no security at all. e.g. "password", "letmein".
  • Never use the same password twice.

If you have any questions or need assistance, please contact us through our Online Chat located at the top of our homepage or at 575-434-8500 or 1-800-376-9000.

Online Bill Pay

Sign up for OFCU's free Bill Pay service through OFCU's Ebranch by clicking on the Payment Manager tab then click on View and Pay Bills. You will be able to view, and manage bills online, as well as schedule single or recurring payments. Not only will you have peace of mind with the safety of this service, but you will save time for the more important things in life. Paying bills has never been so easy.

eStatements

Use OFCU eStatements and help make a positive impact on our environment. Simply click on the eStatements tab in E-branch and accept the disclosures, or you can call or visit one of our local branches and tell your member service representative that you would like to sign up for eStatements. Plus, it can give you a little more green of your own. When you help the credit union reduce expenses, the savings come right back to you in better rates and lower fees. It feels good to go green.

Inter-Institutional Transfers/Popmoney (Pay Other People)

Inter-Institutional Transfers

Transfer money between accounts you have with us and accounts you have at other financial institutions, via the secure connection provided in home banking. The external account must be verified prior to the initial transfer. Once your external account has been verified, you are able to initiate transfers at your convenience. Transfers generally take 3 business days to complete. OFCU offers this service free of charge.

Popmoney

Popmoney allows you to send funds to virtually anyone using their email address, mobile number or bank account information by providing confirmation codes and passwords. OFCU offers this service for free. Popmoney is perfect for paying rent, giving allowance, paying the babysitter, reimbursing your friends, gifts and many other payment scenarios.

Somebody owe you money instead? No problem! With the Request Money feature of Popmoney you can send them a request just as easily. You can send a request to an individual or group and include a specific amount or leave the amount “open”. To send a request there is a $2.00 fee but that fee is not charged until the recipient pays your request. If you receive a Popmoney request for payment there is no fee to pay the request.

You must have access to OFCU's E-branch in order to use either of these services. By using Popmoney you can save yourself a trip to the branch and handle your finances from anywhere you have internet access and you could rest assured that your money reaches it's destination in a safe and secure manner.

Inter-Institutional Transfer Instructions

  1. Login to your OFCU E-branch Account
  2. Click on Move Money
  3. Click on External Transfers
  4. Click on Transfer Between my Accounts
  5. Sign up for validation #
  6. After receiving validation # go back into your account to Move Money, then External Transfers, and click on Transfer Between my Accounts.

Credit Card Account Access

Click here for access to all your credit card account info.

Insurance Services

Insurance protection is part of a solid financial plan. That’s because dependable coverage helps ensures financial relief when you need it most. And along the way, that coverage means you’ll take comfort in knowing you’re protected.

Founded on more than 80 years of working together with credit unions, we make a variety of insurance products and programs available to members like you—and help you protect what matters most.

Welcome to TruStage and insurance the credit union way. To learn more, get quotes or just explore, visit TruStage.com.

© Copyright 2015, TruStage. All Rights Reserved.

TruStage™ insurance products and programs are made available through TruStage Insurance Agency, LLC. Life insurance and AD&D insurance are issued by CMFG Life Insurance Company. Auto and Home Insurance Program are issued by leading insurance companies. The insurance offered is not a deposit, and is not federally insured, sold or guaranteed by your credit union. CORP-1213-B43A_21

CPI (myloaninsurance.com)

Investment Services

MEMBERS Financial Services, the investment services program located at Otero Federal Credit Union, is offered through CUNA Brokerage Services, Inc. It is designed to help members with those important decision and other financial situations.

Sometimes when it comes to those hard to make decision, you need to hear a voice that can distill all of this information into something customized to your lifestyle and needs. MEMBERS Financial Services can help. Simply click on the link and you can get in contact with someone you can trust.

Securities sold, advisory services offered through CUNA Brokerage Services, Inc. (CBSI), member FINRA/SIPC, a registered broker/dealer and investment advisor. CBSI is under contract with the financial institution to make securities available to members.

Not NCUA/NCUSIF/FDIC insured, May Lose Value, No Financial Institution Guarantee. Not a deposit of any financial institution.

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Electronic services at your fingertips

Take full advantage of our electronic features such as Apple Pay, Google Pay and Popmoney